pine & bramble

Packaging + Shipping

I try my best to be as environmentally friendly as possible! All prints are backed and packaged in recyclable and compostable materials. They are backed with cardboard, sealed with a waterproof clear bag*, and mailed in a rigid mailer. Please dispose
of responsibly!

I ship all my orders within one week - if there are any delays, I will be in contact! Remember, I am just one woman running this shop, so expect your order to arrive within a week and a half to two weeks.

I ship to all countries, but shipping times can vary from place to place. If it costs me less to ship a package to you than you were charged at checkout, I will refund you for the shipping overage.

*note: clear bags are not yet eco friendly - but they are on their way! 

 

Returns & Exchanges

If you receive an incorrect, defective, or damaged item, please let me know as soon as possible and I will be happy to offer you a replacement or refund. Depending on the nature of your return, I may request that you send a photo of the damage or send the item back (in which case your return shipping cost will be reimbursed).

In the unusual case that you suspect your order has been lost in transit, please contact me at pineandbramble@gmail.com. I will be able to verify whether your order has shipped, and check the tracking status. In most cases a delivery was attempted, and your package is waiting for you at your local post office.